Please Play Responsibly

1xcasino is committed to responsible gaming. Gambling should be treated as entertainment. This policy explains the measures we provide to help players maintain control, including age verification, self‑exclusion, spending and time limits, cooling‑off options, and access to support resources. By using 1xcasino, you agree to comply with these measures and to engage with tools designed to minimize harm.

Age Verification and Protection of Minors

Access to 1xcasino is restricted to individuals who meet the minimum age required by law in their jurisdiction. We verify a player’s age during registration and may suspend or close accounts found to be underage. Any winnings obtained by underage players may be canceled in accordance with applicable law. We actively safeguard minors and may implement additional verification steps as necessary.

Self-Exclusion, Cooling‑Off and Breaks

We provide a range of self‑help tools to limit or suspend play. You may request cooling‑off or self‑exclusion at any time through our support channels. Available options include:

  • Cooling‑off: 24 hours, 7 days, or 30 days. During cooling‑off you cannot deposit or play.
  • Temporary self‑exclusion: 30 days, 60 days, or 90 days. Marketing communications are paused during this period.
  • Permanent self‑exclusion: indefinite exclusion from all gambling services. You may request revocation in writing, which will be considered and implemented after a seven‑day cooling‑off period.

Some jurisdictions may require additional steps or verification to apply or lift self‑exclusion. 1xcasino reserves the right to suspend or revoke self‑exclusion if concerns arise about abuse or non‑compliance with policy.

Limits on Deposits, Wagers and Time

1xcasino provides tools to control spending and time spent on gambling. You may set the following limits by contacting our support team to apply to your account:

  • Deposit limits: daily, weekly, or monthly maximum deposits.
  • Wager/spend limits: daily, weekly, or monthly maximum spend.
  • Time limits: a maximum duration per day of play.

Limits take effect upon implementation. Increases to any limit require a seven‑day cooling‑off period before the new limit becomes effective.

Game Status Reminders and Self‑Monitoring

We offer game status reminders to help you monitor time and money spent. Reminders can be configured for intervals of 15, 30, 45, or 60 minutes. When a reminder appears, you may continue playing or log out. This feature is configurable in the account area.

Self‑Assessment and Support

We provide a self‑assessment tool to help players reflect on their gambling behavior. If results indicate potential concerns or you feel uneasy about your gambling, consider taking a break and contacting our support team for guidance. We also provide information on appropriate professional resources through our support channels.

Safe Play Practices

Gambling should be treated as entertainment. Do not gamble with funds needed for essential living expenses, and set a budget before you begin. Avoid chasing losses and review activity regularly on the Balance page or account dashboard to stay informed about time and money spent. If distress arises, pause play and seek support through the available channels.

Data Privacy and Security

1xcasino processes personal data in accordance with applicable data protection laws. We implement appropriate technical and organizational measures to protect data and maintain confidentiality related to responsible gaming tools and account information.

Support and Accessibility

For questions or to apply responsible gaming measures, contact our support team through the on‑site support portal or live chat. Our agents are available to assist in a timely and compliant manner.

Policy Updates and Enforcement

1xcasino reserves the right to amend this Responsible Gaming Policy at any time. Material changes will be communicated in accordance with our Terms and Conditions. Continued use after amendments constitutes acceptance of the updated policy.

Final Reminder

Play responsibly. Gambling is entertainment, and you should only gamble with funds that you can afford to risk. If you are concerned about your gambling behavior, pause and seek appropriate support through the channels described above.